Knowledge Base - Help Center
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tent
Gear
Sleeping Bags
Camp Kitchens
Packs & Bags
Sleeping Pads & Mattresses
Tents & Shelters
Camp Accessories
Lighting
GO & GOAT Camping Trailer
Common Questions
Go Maintenance
GO Tent/POD
GO Frame/Storage Box
GO Lift System
GO Electrical
GO Axle & Tires
GO Upgrades/Mod
GO Setup
GO Easy Kayak Trailer
Common Questions
GO Easy Maintenance & Care
TraiLoft
Accessories
LOFT Rooftop Tent
Common Questions
Loft Setup
VAST Travel Trailer
Vast Maintenance & Care
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Knowledge Base - Help Center
General Info
General Info
Solar
Support
tent
Gear
Sleeping Bags
Camp Kitchens
Packs & Bags
Sleeping Pads & Mattresses
Tents & Shelters
Camp Accessories
Lighting
GO & GOAT Camping Trailer
Common Questions
Go Maintenance
GO Tent/POD
GO Frame/Storage Box
GO Lift System
GO Electrical
GO Axle & Tires
GO Upgrades/Mod
GO Setup
GO Easy Kayak Trailer
Common Questions
GO Easy Maintenance & Care
TraiLoft
Accessories
LOFT Rooftop Tent
Common Questions
Loft Setup
VAST Travel Trailer
Vast Maintenance & Care
General Info
Information about our products
How do I submit a warranty request?
What if I want to exchange or request a refund?
Can you help with using my promo code/ store credit/ coupon at checkout?
Factory Store Hours
Where to find our dealers in Canada?
Where to find our dealers in the U.S.
Where can I find videos/tutorials?
Do I need to have insurance for my SylvanSport trailer?
What do I need for my hitch ?
All Product FAQs
How do I find the Vin# on my trailer?
How to Repair a Tent
A Handy Guide on Registering Your Trailer with SylvanSport
How do I lock my Go Coupler using the hitch lock?
Solar
Why will my solar panel not charge my battery?
Support
How to check the status/file a support ticket?
What do I do if my product is past it's warranty period?
How do I Order Replacement Parts?
tent
How to Repair a Ripped Tent
How to Fix a Tent Pole
Tent Care Basics